Cebu City — A localized version of the government’s national emergency hotline 911 will be set up here next year.

 

Officials of the Philippine Long Distance Telephone (PLDT) Inc. and the city government met on Tuesday to discuss the P15-million system.

 

Nagiel Bañacia, City Disaster Risk Reduction and Management Office chief, said the budget will be sourced from their disaster funds for next year.

 

Michael Eparwa, PLDT digital engagement solutions expert, said the system will involve at least 45 Smart SOS Dispatch Service cellphones and 70 closed-circuit television (CCTV) cameras installed throughout the city.

 

Eparwa said Smart SOS Dispatch is a mobile solutions setup that combines Smart’s network coverage with the Genaker IP-based PTT (Push To Talk) and NowForce emergency response application, for high-speed communication between the command center and first responders.

 

SOS Dispatch uses ruggedized, shock and water-resistant (IP68) Android devices that are designed specifically for emergency situations. “If there are no mobile signals, we can communicate… So, it’s really prepared for disasters,” Eparwa said.

 

With such a system in place, the entire emergency reporting, response and recording process becomes more instantaneous and reliable, PLDT said in its website.

 

The NowForce cloud system instantly relays all necessary information reported by a caller to a command center, PLDT added.

 

This information is recorded and processed through the NowForce system and sent to all concerned responding units.

 

Through this automation in information assessment and transmittal, Eparwa said time and resources are saved as calls are instantly directed to only the most relevant and nearest response units via GPS (global positioning system) for dispatch.